【Reading Passage：Email】
From: Customer Service support@northlineair.com
To: Yuki Morita y.morita@email.com
Subject: Flight Schedule Change Notification
Dear Ms. Morita,
Thank you for choosing Northline Air. We are writing to inform you of a change to the schedule of your upcoming flight NL204 from Tokyo to Singapore, originally scheduled to depart on October 18 at 10:30 a.m.
Due to operational adjustments, the departure time has been changed to 12:00 p.m. on the same day. The arrival time will be delayed accordingly. Please note that the flight number and departure gate will remain the same.
If this revised schedule causes inconvenience, you may change your flight to an alternative departure on the same route at no additional charge. Requests must be submitted at least 24 hours before departure.
Should you have any questions or require assistance, please contact our customer service team.
Sincerely,
Northline Air Customer Service
❓ Questions（5問）
Q1.
What is the main purpose of this email?
A. To promote a new flight route
B. To inform a passenger of a schedule change
C. To request feedback about a flight
D. To confirm a ticket purchase
Q2.
What change was made to Flight NL204?
A. The flight number was changed
B. The arrival airport was changed
C. The departure time was changed
D. The departure gate was changed
Q3.
What will remain the same according to the email?
A. The arrival time
B. The ticket price
C. The departure gate
D. The seat assignment
Q4.
What option is available to the passenger if the new schedule is inconvenient?
A. Receive a full refund
B. Change to another route for free
C. Change to another flight on the same route at no cost
D. Cancel the flight within 24 hours
Q5.
By when must the passenger submit a request to change the flight?
A. On the day of departure
B. At least 12 hours before departure
C. At least 24 hours before departure
D. One week before departure
✅ Answers & 詳しい解説（目安スコアつき）
Q1 → B（To inform a passenger of a schedule change）
🎯 目安スコア：600点
👉 件名に “Schedule Change Notification”
👉 本文冒頭で “inform you of a change”。
Q2 → C（The departure time was changed）
🎯 目安スコア：500点
👉 “the departure time has been changed to 12:00 p.m.”
Q3 → C（The departure gate）
🎯 目安スコア：550点
👉 “the flight number and departure gate will remain the same”。
Q4 → C（Change to another flight on the same route at no cost）
🎯 目安スコア：650点
👉 “change your flight to an alternative departure on the same route at no additional charge”。
Q5 → C（At least 24 hours before departure）
🎯 目安スコア：600点
👉 “Requests must be submitted at least 24 hours before departure”。
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