📄 【Passage 1：社内メール】
Subject: Office Renovation Schedule
Dear Staff,
As you may know, our office renovation will begin next Monday. During this period, the third-floor workspace will be closed to all employees.
(1).
To minimize disruption, temporary workstations have been arranged on the second floor. Please remove any personal belongings from your desks by Friday evening.
Thank you for your cooperation and understanding.
— Facilities Team
(1)
A. Employees are encouraged to work remotely whenever possible.
B. The renovation has already been completed ahead of schedule.
C. All staff must report to the conference room at 9 a.m. daily.
D. A new cafeteria will open on the third floor next week.
📄 【Passage 2：会社ニュースレター】
Title: New Customer Service Policy
In response to recent customer feedback, our company will implement a new service policy starting October 1. The new policy aims to improve communication with clients and reduce response times.
(2).
In addition, customer service representatives will receive advanced training in handling complex inquiries.
We believe these changes will lead to greater customer satisfaction and long-term trust.
(2)
A. However, customer satisfaction has declined in recent months.
B. One of the key changes includes extending service hours to weekends.
C. The new system will be implemented only in the Tokyo branch.
D. The CEO has decided to delay the rollout until next year.
📄 【Passage 3：ホテルの案内】
Welcome to the Riverside Hotel!
Thank you for choosing to stay with us. Our front desk is open 24 hours a day for your convenience.
(3).
Guests can also enjoy free access to our fitness center and rooftop pool from 6 a.m. to 10 p.m.
If you have any questions during your stay, please contact the reception.
We hope you have a pleasant visit!
(3)
A. Breakfast is served daily from 7 to 10 a.m. in the Garden Café.
B. Please make a reservation at least one week before your stay.
C. Our hotel will be closed for maintenance next month.
D. Parking is available only for employees.
📄 【Passage 4：社内メモ】
To: All Department Heads
From: HR Department
Subject: Annual Employee Survey
Our annual employee satisfaction survey will be distributed next Monday.
We encourage all staff members to complete the survey honestly and provide constructive feedback.
(4).
Your input helps us identify areas where the company can improve and ensure a better work environment for everyone.
Thank you for your participation.
(4)
A. All responses will remain confidential and anonymous.
B. Only managers are required to respond to the survey.
C. The results will be announced at the company’s holiday party.
D. Employees may ignore questions they find difficult.
✅ 解答・詳しい解説（＋目標スコア）
(1) 正解：A（Employees are encouraged to work remotely whenever possible.）
📘 “third-floor workspace will be closed” ＝働けない → 代替策が自然。
🎯 目標スコア：850点
💡 こうした文挿入問題では、前文との因果・対策関係を読み取ることがカギ。
(2) 正解：B（One of the key changes includes extending service hours to weekends.）
📘 新方針（policy）の具体例として最も自然。
🎯 目標スコア：880点
💡 “key changes include …” は典型的なTOEICの挿入パターン。話題展開を意識！
(3) 正解：A（Breakfast is served daily from 7 to 10 a.m. in the Garden Café.）
📘 宿泊案内＋「front desk」「fitness center」など施設紹介→朝食情報が最適。
🎯 目標スコア：800点
💡 ホテルや案内文では「営業時間・場所」情報が文脈のつなぎに使われやすい。
(4) 正解：A（All responses will remain confidential and anonymous.）
📘 アンケートの文脈では「安心して回答できる」旨の文が自然。
🎯 目標スコア：850点
💡 TOEIC Part 6では“安心感を与える表現”がよく選ばれる！
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