【Reading Passage：E-mail】
From: Travel Services support@skyline-travel.com
To: Hiroshi Yamamoto h.yamamoto@email.com
Subject: Confirmation of Your Flight Schedule Change
Dear Mr. Yamamoto,
Thank you for choosing Skyline Travel. We are writing to inform you of a change to your upcoming flight schedule.
Due to operational adjustments, your flight from Tokyo to Sydney on July 18 has been rescheduled. The new departure time is 9:30 a.m., instead of the originally scheduled 8:10 a.m. The arrival time will also be adjusted accordingly. Please note that the flight number remains the same.
No action is required on your part if the new schedule is acceptable. However, if this change causes inconvenience, you may request a free rebooking or a full refund by contacting our customer service team by July 10.
We apologize for any inconvenience this may cause and appreciate your understanding. Should you have any questions, please do not hesitate to contact us.
Sincerely,
Skyline Travel Customer Support
❓ Questions（5問）
Q1.
What is the main purpose of this email?
A. To advertise a new travel package
B. To confirm a hotel reservation
C. To inform a customer of a flight schedule change
D. To request additional payment
Q2.
What change has been made to the customer’s flight?
A. The flight number has changed
B. The destination has been changed
C. The departure time has been changed
D. The airline has been changed
Q3.
What should the customer do if the new schedule is acceptable?
A. Contact customer service immediately
B. Request a refund
C. Take no action
D. Book a different flight online
Q4.
By when must the customer contact Skyline Travel to request a refund or rebooking?
A. July 10
B. July 18
C. July 8
D. July 30
Q5.
Which of the following is true according to the email?
A. The arrival time will not change
B. The customer must pay an additional fee
C. Rebooking is available at no cost
D. The flight has been canceled
✅ Answers & 詳しい解説（目安スコアつき）
Q1 → C（To inform a customer of a flight schedule change）
🎯 目安スコア：600点
👉 件名と冒頭に
“inform you of a change to your upcoming flight schedule”。
Q2 → C（The departure time has been changed）
🎯 目安スコア：500点
👉
“new departure time is 9:30 a.m.”
時間変更が明確。
Q3 → C（Take no action）
🎯 目安スコア：600点
👉
“No action is required on your part if the new schedule is acceptable.”
Q4 → A（July 10）
🎯 目安スコア：550点
👉
“by July 10” と期限が明示。
Q5 → C（Rebooking is available at no cost）
🎯 目安スコア：650点
👉
“free rebooking or a full refund”。
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